Terms & Conditions Boleh88 – Platform Terms of Use for Malaysian Members

To register and use the Boleh88 platform, you must meet all of the following eligibility requirements without exception. Boleh88 reserves the right to request proof of eligibility at any time and to close any account that does not satisfy the stated conditions.

• Must be at least 18 years of age at the time of registration and throughout the use of the platform.
• Must be an individual with full legal capacity to enter into a binding contractual agreement.
• Must not be on any self-exclusion list or be excluded under a responsible gaming programme.
• Register only one Boleh88 account — multiple registrations using any identity or method are strictly prohibited.
• Providing accurate, truthful, and complete information during registration. False or misleading information may result in immediate account closure.
• Must not be an employee, agent, or any person affiliated with Boleh88 or any of its payment processing companies and game providers.

The registration process requires you to enter a valid Malaysian mobile number for OTP verification. The number used must be your own personal number and may not be shared with other members. Once registration is complete, you are fully responsible for all activity that takes place under your account.

Boleh88 reserves the right to request additional identity verification at any time, including submission of a copy of your identification card and proof of address. Failure to provide the requested documents within the stipulated timeframe may result in temporary suspension or account closure.

All financial transactions on the Boleh88 platform are conducted in Malaysian Ringgit (RM/MYR). The deposit and withdrawal methods available are local Malaysian payment options officially supported by our platform.

• Accepted deposit methods: FPX (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect), Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and DuitNow QR.
• Minimum deposit: RM10 per transaction. There is no fixed daily maximum deposit limit, subject to the limits of your chosen payment method.
• All deposits are processed instantly and credited to your Boleh88 account within 5 minutes of payment confirmation.
• Minimum withdrawal: RM30 per transaction. Withdrawals are processed within 5 to 30 minutes to a Malaysian bank account or e-wallet registered in your name.
• The bank account or e-wallet used for withdrawals must be registered under the same name as your Boleh88 account. Withdrawals to third parties are not permitted.
• Boleh88 reserves the right to request proof of payment method ownership before processing a withdrawal, for security and fraud prevention purposes.
• Bonus balances that have not met the wagering requirement cannot be withdrawn. Only real cash balances are eligible for withdrawal.

If a deposit you have made is not credited to your Boleh88 account within 30 minutes, please contact our support team via live chat and include proof of payment such as a screenshot or transaction reference number. Boleh88 will investigate and resolve the payment issue within 24 working hours.

Boleh88 offers a wide range of bonuses and promotions to both new and existing members. All bonuses are subject to specific terms and conditions stated alongside each offer. The following are general conditions applicable to all Boleh88 bonuses unless otherwise stated.

• The Welcome Bonus is available to new members making their first deposit only. Each member is eligible to claim the Welcome Bonus once only.
• The wagering requirement for most bonuses is between 20x and 40x the bonus amount received before a withdrawal can be made. The exact requirement is stated in the terms of each promotion.
• Bonus validity periods range from 14 to 30 days from the date the bonus is credited, unless otherwise stated. Any bonus not utilised within this period will expire automatically.
• Not all games are eligible to contribute toward bonus wagering requirements. Games that are excluded or contribute less than 100% toward the wagering requirement will be specified in the relevant promotion's terms.
• The maximum bet limit while a bonus is active is RM50 per single bet unless otherwise stated. Bets exceeding this limit while a bonus is active may result in the bonus being cancelled.
• Boleh88 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice if there is evidence of abuse or fraud.

Members suspected of exploiting bonuses through systematic low-risk betting (bonus abuse), the use of multiple accounts, or any other method intended to gain an unfair advantage from promotions will forfeit eligibility for all future bonuses and may have their accounts closed.

All games offered on the Boleh88 platform — including slots, Live Casino, Sports Betting, lottery, and virtual sports — are subject to specific rules that may vary by game type. The following are the general rules applicable to all game categories.

• The outcomes of all casino and lottery games are determined by a Random Number Generator (RNG) system that has been independently audited and certified. All results are final and cannot be challenged on the grounds of dissatisfaction.
• For Sports Betting, match results and odds payouts are determined based on official outcomes recognised by the relevant sporting body. In the event of a dispute regarding an official result, Boleh88 will defer to the decision declared by the relevant sports body or event organiser.
• Any technical issue that occurs during an active gaming session — such as an internet connection disruption, server failure, or device malfunction — does not entitle a member to void an already-placed bet or claim compensation for any resulting losses.
• Confirmed bets cannot be cancelled or amended unless there is a proven technical error on Boleh88's part.
• Boleh88 reserves the right to void bets and refund members if an event does not take place, is cancelled, or is postponed beyond the stipulated timeframe.
• The use of automated software, bots, scripts, or any other unauthorised methods to play games is strictly prohibited and may result in immediate account closure.

For live in-play Sports Betting, odds can change rapidly in line with match developments. Bets placed at a given odds value will be processed at the odds current at the time of confirmation — not the odds displayed at the moment you click. Minor differences in odds between the time of clicking and the time of processing are normal and accepted by all members.

Boleh88 reserves the right to suspend, restrict, or close a member's account at any time, with or without prior notice, where there is reasonable cause to do so. Boleh88's decision in such matters is final.

• Fraud or any attempt to deceive Boleh88 or other members by any means.
• Multiple account ownership by the same individual or an affiliated group.
• Using another person's account or payment details without their authorisation.
• Money laundering or using the platform for any activity that violates the law.
• Systematic or collaborative bonus abuse.
• Threatening, abusive, or inappropriate behaviour directed at Boleh88 support staff.
• Failure to provide requested verification documents within the stipulated timeframe.

If your account is suspended or closed due to a breach of terms, Boleh88 reserves the right to withhold any withdrawals until the investigation is concluded. If the investigation finds no breach, any valid cash balance will be returned to you within 14 business days.

Members may also request voluntary account closure at any time through the account settings section or by contacting the support team. Voluntary closure requests will be processed within 48 hours. Any valid cash balance will be returned once all applicable wagering requirements have been fulfilled.

Boleh88 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to loss of profits, loss of data, or business interruption.

• Boleh88's maximum liability to any member under any circumstances shall not exceed the total net deposits made by that member in the 12 months preceding the claim.
• Boleh88 does not guarantee that the platform will be free from disruptions, errors, or viruses at all times. We strive to maintain 99.9% uptime, but unforeseen technical interruptions may occur.
• Any dispute relating to game outcomes, payouts, or Boleh88 policies must be submitted to the support team via email or live chat within 30 days of the date of the disputed incident.
• Disputes that cannot be resolved through internal support channels may be referred to an independent regulatory body recognised by Boleh88.

To submit a formal dispute, please send full details — including your account number, the date and time of the incident, a thorough description of the dispute, and any supporting evidence — to support@boleh88.best with the subject line "Formal Dispute". We commit to providing an initial response within 3 business days.

Boleh88 is fully committed to promoting responsible gaming. We believe that entertainment should be enjoyable and in control — not a source of stress or financial hardship. To support this, we provide a range of self-management tools to help members keep their gaming activity in check.

• Daily, weekly, or monthly deposit limits that members can set themselves through their account settings.
• Daily or weekly loss limits to control the amount that can be lost within a given period.
• Session time limits to cap the amount of time spent on the platform in a single continuous session.
• A cool-off period ranging from 24 hours to 6 weeks that can be self-activated.
• Self-exclusion for a period of 6 months, 1 year, or permanently — this option cannot be reversed until the chosen period has ended.

If you or someone you know is experiencing problems with gambling, please contact the Boleh88 support team for assistance with activating self-exclusion. You can also visit our Responsible Gaming us for more information and support resources available in Malaysia. Remember — gambling should be a form of entertainment, not a way to solve financial problems.

Boleh88 reserves the right to amend, update, or add to these terms and conditions at any time in response to operational needs, regulatory changes, or platform policy updates. Amendments take effect immediately upon being published on this website.

• For material or significant amendments, Boleh88 will notify members via their registered email or in-platform notification at least 7 days before the changes take effect.
• Your continued use of the Boleh88 platform after the effective date of any amendment constitutes your acceptance of the revised terms.
• If you do not agree with the amended terms, you must stop using the platform and may request account closure within 14 days of the amendment notification date.
• The version of the terms displayed on the website at any given time is the current version and supersedes all previous versions.

These Boleh88 Terms & Conditions and any disputes arising from the use of the platform are governed by the laws and jurisdiction applicable to Boleh88's operating licence. The official language for the interpretation of these terms in the event of a dispute is the Bahasa Melayu version displayed on the Boleh88 official website.

If any provision of these Terms & Conditions is found to be invalid, void, or unenforceable by a competent authority, that provision shall be deemed severed and the remaining provisions of this document shall continue in full force and effect.

The latest version of these Terms & Conditions takes effect from 1 January 2026. Any questions regarding these terms may be directed to the Boleh88 support team via email at support@boleh88.best or through the live chat on the platform.